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FAQs
Everything you need to know about visiting the Funplex!
Reservations & Visiting FAQs
Who needs a wristband?
The Funplex is an admissions-based park, and all guests over 36" are required to have a wristband to enter.
Can a guest cancel or reschedule a reservation?
To reschedule a reservation, kindly bring your confirmation email on the new day you'd like to attend, and we'll honor your tickets for that day. Please note that tickets are valid within the current season. Additionally, ensure you bring a valid ID matching the credit card used for the reservation.
Can reservations be transferred from one guest to another?
Reservations are specific to the person who placed the reservation for the family or group. They cannot be transferred and the person who purchased the reservation must show proof of ID and credit card used for the purchase upon arrival.
Am I allowed to leave and return to the park?
For the safety of our guests at this time we are not allowing re-entry into The Funplex.
What is your weather policy?
Bad Weather Policy: The Funplex offers many activities that are amazingly fun in any kind of weather — including rides inside and outside, a waterpark, bowling, and plenty of arcade games. Guest safety is our number one priority. There are certain weather circumstances that may cause parts of the park to close earlier than scheduled or not open at all. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured.
The Funplex will issue a complimentary return ticket to enjoy the park another day if a power failure or inclement weather causes the shutdown of outdoor attractions for more than 120 minutes at a time. You must present your original Funplex receipt with the correct date to the Admissions Desk in order to receive a free return ticket. Tickets are non-refundable.
When do the outdoor attractions open?
Outdoor attractions will be open for Spring Break April 3rd–12th from 12pm–7pm, featuring select rides and attractions, weather permitting.
General FAQs
What are the Park Rules?
You can review our park rules here.
What is the Funplex Code of Conduct?
All guests visiting The Funplex Amusement Center must follow the Guest Code of Conduct, guests are required to comply with all local, state, and federal laws, as well as individual amusement center policies, rules and instructions posted or otherwise listed.
Is there a dress code?
The Funplex is a family-friendly facility, only appropriate attire and swimwear will be permitted. The Funplex management reserves the right to determine the appropriateness of guests' clothing. No excessively revealing, vulgar, or offensive clothing and swimwear will be permitted, including thong and "cheeky" bathing suits, and may result in removal from the park. For your safety the following is not permitted while swimming in the waterpark or riding the waterslides: cargo pants, denim shorts or cut-offs, undergarments (sports bras unless designed to go in water, underwear, or boxers), non-coast guard approved floatation devices, shoes or socks. Aqua shoes are not permitted on waterslides.
Can I wear my swimsuit on the rides?
To ensure all guests visiting The Funplex can safely enjoy their visit, swimsuits are not allowed on the dry attractions. All park guests must wear proper attire when participating on the dry attractions including shirts, shorts/pants, and appropriate footwear, at all times.
Is smoking permitted?
The Funplex is a smoke-free environment. This policy includes all forms of e-cigarettes and other products that produce a vapor or smoke
Can I bring food?
Outside food, coolers, and grills are not allowed, except for specific food allergies or infant food in non-glass jars in a personal lunch sized bag.
Can I bring my pets?
With the exception of service dogs, all animals are prohibited at the Funplex.
Can I bring my selfie stick?
The use of “selfie sticks” is prohibited.
Can I save a space in line for my friend?
Guests are not permitted to save places in line, bypass others in line, exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return.
What items are prohibited?
The Funplex Amusement Center reserves the right to inspect all bags, boxes, backpacks or handbags. The following items are not permitted at The Funplex:
Glass bottles or Containers
Knives or Chains
Firearms and Ammunition
Fireworks and Explosives
Chemical weapon, including mace and pepper spray
Magic Markers, Spray Paint, and Aerosol cans
Selfie Sticks, Monopods, and similar devices
Lawn chairs and folding chairs
Unmanned aerial vehicles (drones)
No tubes or any flotation items
Mermaid Tails in the pool
Safety is our #1 concern and a shared responsibility. All guests are welcome to enjoy the Funplex Amusement Center for all it has to offer. Our Team will work hard to ensure that all guests do their part in making this a fun and memorable experience.
Waterpark FAQs
Are there changing rooms and lockers available?
Yes, the waterpark provides changing rooms and locker facilities for your convenience. You can use the changing rooms to switch into your swimwear, and the locker facilities allow you to securely store your belongings while you enjoy the attractions.
How much are lockers?
Do you provide life jackets?
Yes, we do provide life jackets at the waterpark. While they may not be mandatory for all attractions, they are strongly recommended for certain ones to ensure safety, especially for non-swimmers or those less comfortable in the water.
Can I bring my own inflatable tubes or floaties?
No, for safety reasons, bringing your own inflatable tubes or floaties is not permitted in the waterpark. We provide approved and safe equipment to ensure a controlled and secure environment for all visitors.
Are there height or weight restrictions for certain water slides?
Yes, there may be height or weight restrictions for certain water slides. For specific details and guidelines, please visit the attractions section of the Splashplex Waterpark page.
Can I bring my own camera or GoPro on the waterslides?
No, for safety reasons, bringing your own camera or GoPro is not allowed on the slides. This policy is in place to prevent any potential hazards or distractions that could compromise the safety of both you and other visitors.
Are there first aid stations or medical personnel on-site?
Yes, we have dedicated first aid stations on-site, and our waterpark is staffed with trained medical personnel. Your safety and well-being are our top priorities. In the event of any medical concerns or emergencies, our experienced personnel are ready to provide prompt assistance and ensure that you receive the necessary care.
Membership FAQs
Please email: membershipsML@thefunplex.com, if you have any questions about Memberships.
Summer Season Pass FAQs
Birthday Party FAQs
Hotel FAQs
How do I use the Hotel Wifi?
- Open the WiFi network settings
- Look for the network name "Hawthorn LaQuinta Guest" then click on it.
- Wait for the Wyndham Hotels & Resorts WiFi network landing page to load.
- Click on "Guest Free" then enter the Last Name and room number on the reservation.
- Once you've entered that information correctly it will say "Success" and you can click done.
Do you offer a rewards program?
Wyndham Rewards: Earn 10 points per dollar or 1,000 points, whichever is more, on every qualified stay. Free to join!
Is breakfast included with your rate?
Yes, breakfast at the hotel is always complimentary and it is available from 6AM to 9AM during the weekdays and 6AM to 10AM on the weekends.
Do you offer Microwave / Refrigerator in your rooms?
All LaQuinta Rooms include a microwave and mini refrigerator.
All of the Hawthorne rooms include a microwave and refrigerator in their fully equipped kitchenette.
Is there anything to do near your hotel?
The Funplex Amusement Park | 0 Miles | On Site
Six Flags | 37.5 Miles | NE
Independence Center Philadelphia | 24.2 Miles | W
Adventure Aquarium | 22.6 Miles | W
Cherry Hill Mall | 9.5 Miles | W
Philadelphia Zoo | 27.9 Miles | W
Diggerland USA | 13.3 Miles | S
Big Kahuna Waterpark | 13.3 Miles | S
Live Casino | 21.3 Miles | W
Philadelphia Sports Stadiums | 21.6 Miles | W
Top Golf | 2.8 Miles | W
Camden Waterfront for Concerts | 22.5 Miles | W
Do you have bus parking and is your parking free?
At this time bus parking is complimentary, at times during peak season the availability may be limited so please consult with the hotel staff.
When is the latest I can make a room block reservation for my group?
Reservation cutoff dates are 30 days out to book the special room block rate.
Do you have a pool and work-out room?
Yes, the hotel offers brand-new workout amenities as well as an indoor pool complimentary to all guests.
Do you have a business center?
There is a smaller business center with select services.
Do you have a restaurant/bar?
There is a bar available in the hotel lobby.
How much in taxes will be charged on the reservation?
14.625%
How much in taxes will be charged on the reservation?
14.625%
What is your policy for leaving a deposit?
A valid credit card is needed to guarantee your reservations.
What type of booking deals are available when booking a room block?
With 10 or more rooms we can offer a discounted rate. Please reach out to (856) 548-8448 and ask for our group office for more information.
