FAQ'S
Park FAQ's
Reservations are highly recommended to be made ahead of your visit. All guests over the height of 35 inches must have a wristband to enter the facility. Please visit http://thefunplex.com/east-hanover/prices-passes/
To reschedule a reservation please complete the Reschedule Form found through the link below. All tickets are non-refundable however there is no charge to reschedule. A Funplex representative will reach out to process the reschedule details.
https://thefunplex.formstack.com/forms/cancellation_reschedule
You can select how many of each package you would like to reserve for. Thereby reserving for you entire group in one transaction.
Guests under 36 inches do not require a reservation before visiting.
The Funplex has become an admissions-based operations, so we strongly recommend reserving in advance. If you arrive without a reservation, we will do our best to accommodate additional same day guests. However, we cannot guarantee enough space, and you may need to come back and visit on a future date.
Reservations are specific to the person who placed the reservation for the family or group. They cannot be transferred and the person who purchased the reservation must show proof of ID and credit card used for the purchase upon arrival.
For the safety of our guests at this time we are not allowing re-entry into The Funplex.
For birthday party and group information please click here or call our office for more information! For the East Hanover please call 973-428-1166.
When you purchase an All Year Membership it is valid from the first date of visit and then for another 365 days. You are welcome to use your pass each day the park is open.
A Summer Membership it is valid Memorial Day thought Labor Day. You are welcome to use your pass each day the park is open.
With a season pass you do not need to make a reservation in advance. When you arrive to the the park, simply show your season pass to Admissions and they will provide you with a daily wristband.
Please give our park a call so we can confirm the passholder's name with their account.
All Passholders must purchase their platinum wristbands in person to receive discount.
Reservations are required in advance for discounted cabana bookings. Please call our Party Office (973)428-1166 for availability.
When arriving to other park location, please advise the admissions team member that you are using your season pass from our other park location and we will take it from there!
The 2023 Buddy Days will be announced in March 2023!
2023 Summer Souvenir Cup is valid starting Friday, May 26th (Memorial Day weekend) thru Labor Day. Summer Season Pass PLUS members and All Year Members get 20% Off Individual Souvenir Cup sales. All Year Membership PLUS members will receive their (1) FREE Souvenir Cup starting Friday, May 26th. Discount cannot be applied to Souvenir Cup bundles or ICEE Cups.
Please give our party office a call (973 428- 1166 for more info, or please fill out this inquiry.
The Funplex is a family-friendly facility only appropriate attire and swimwear will be permitted. The Funplex management reserves the right to determine the appropriateness of guests swimwear. No excessively revealing, vulgar, or offensive clothing and swimwear will be permitted, including thong and "cheeky" bathing suits, and may result in removal from the park. For your safety the following is not permitted while swimming in the waterpark or riding the waterslides: cargo pants, denim shorts or cut-offs, undergarments (sports bras unless designed to go in water, underwear, or boxers), non-coast guard approved floatation devices, shoes or socks. Aqua shoes not permitted on the waterslides.
All guests visiting The Funplex Amusement Center must follow the Guest Code of Conduct, guests are required to comply with all local, state, and federal laws, as well as individual amusement center policies, rules and instructions posted or otherwise listed.
The safety of our employees and guests is our top priority. Some outdoor attractions may close as a result of inclement weather however we will make every effort to reopen these attractions as soon as it is safe to do so. But fear not as we have over 100 arcade games, bowling, laser tag, go-karts, rides and a number of other fun things to do indoor while you ride out the weather. Your visit to the Funplex is weather proof.
For Full Park Rules, Click Here.
All guests above 35" in height will need a wristband or a Season Pass in order to enter the facility.
Yes, we have lockers outside near our Splashplex Waterpark that you can rent for the day at $15 for standard sized lockers and $20 for family sized lockers.
Outside food, beverages and coolers are not permitted in the park.
The Funplex does not serve alcohol and no glass container or alcoholic beverages are permitted into the park.
With the exception of service dogs, animals are prohibited at the Funplex.
The use of “selfie sticks” are prohibited.
Guests are not permitted to save places in line, bypass others in line, exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return.
The Funplex Amusement Center reserves the right to inspect all bags, boxes, backpacks or handbags. The following items are not permitted at The Funplex:
- Glass bottles or Containers
- Knives or Chains
- Firearms and Ammunition
- Fireworks and Explosives
- Chemical weapon, including mace and pepper spray
- Magic Markers, Spray Paint, and Aerosol cans
- Selfie Sticks, Monopods, and similar devices
- Lawn chairs and folding chairs
- Unmanned aerial vehicles (drones)
- No tubes or any flotation items
Safety is our #1 concern and a shared responsibility. All guests are welcome to enjoy the Funplex Amusement Center for all it has to offer. Our Team will work hard to ensure that all guests do their part in making this a fun and memorable experience.
Your party includes Balloons, Online Invitations, Paper Products, your own Personal Party Host, Set-up, Clean-Up, and Online Thank You Cards. For individual package information please visit http://thefunplex.com/east-hanover/birthday-parties/
YES! Once you place your deposit, you’ll get a link to our online invitation service, where you can email or print out invitations and track your guests’ responses all from one easy place!
Your guests will explore the activities and games you have selected for your party. From there, everyone will regroup at the party table to enjoy food, beverages, and cupcakes. Once the kids are finished eating they will receive their game credits for the arcade. If time permits the kids can go back to the rides for the duration of the party.
The party packages range from 2.5 hours to 4 hours! You choose the package; you choose how much time you spend at The Funplex! Plus, your table or private suite and host are included time depending on which type of package is reserved.
Please give us a call 5 days prior to your party to let us know how many people you expect. That way, you’ll be guaranteed adequate table size, and you’ll receive the perfect number of hosts for expert service.
We also recommend bringing a list of the expected guests so that your host can make your event extra-special for everyone on the day of your party.
(2) Party Parents are included complimentary. Additional adults are $10-$25 depending on party package. This price will include access to the same attractions as the party but will not include the arcade credits, or food and beverage portion.
There is a 10 person minimum on all of the party packages this could be including children or adults.
You will pay your balance two days before arriving at The Funplex for the start of your party. Although we don’t accept personal checks, you may use cash or a credit card (Visa, MasterCard, AMEX, or Discover).
Your final bill will include a 10% gratuity for your host, but you can always provide an additional tip for exceptional service.
Please arrive 10 to 15 minutes prior to the party start time to greet your guests and speak to your host about any remaining questions or extra needs you have.
You may bring in a special cake or cupcakes. Although other outside foods are not permitted, you’ll be able to order from our Catering Menu, which includes many of your favorite entrees and snacks. You can reserve any other non-menu items like chips and pretzels by calling ahead at least one week before your big event. Please inform the Party Office if you have any other special dietary restrictions prior to your party.
A reservation system is in place to cut capacity of the park this includes birthday parties. The number of parties The Funplex is now able to do per day is significantly decreased. The Funplex also changed the way the park handles food service at the table and we no longer allow birthday gifts into the park.