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FAQs
Everything you need to know about visiting The Funplex!
Reservations & Visiting FAQs
Who needs a wristband?
The Funplex is an admissions-based park, and all guests over 36" are required to have a wristband to enter.
Can a guest cancel or reschedule a reservation?
To reschedule a reservation, kindly bring your confirmation email on the new day you'd like to attend, and we'll honor your tickets for that day. Please note that tickets are valid within the current season. Additionally, ensure you bring a valid ID matching the credit card used for the reservation.
Can reservations be transferred from one guest to another?
Reservations are specific to the person who placed the reservation for the family or group. They cannot be transferred and the person who purchased the reservation must show proof of ID and credit card used for the purchase upon arrival.
Am I allowed to leave and return to the park?
For the safety of our guests at this time we are not allowing re-entry into The Funplex.
What is your weather policy?
Bad Weather Policy: The Funplex offers many activities that are amazingly fun in any kind of weather — including rides inside and outside, a waterpark, bowling, and plenty of arcade games. Guest safety is our number one priority. There are certain weather circumstances that may cause parts of the park to close earlier than scheduled or not open at all. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured.
The Funplex will issue a complimentary return ticket to enjoy the park another day if a power failure or inclement weather causes the shutdown of outdoor attractions for more than 120 minutes at a time. You must present your original Funplex receipt with the correct date to the Admissions Desk in order to receive a free return ticket. Tickets are non-refundable.
General FAQs
What are the Park Rules?
You can review our park rules here.
What is the Funplex Code of Conduct?
All guests visiting The Funplex Amusement Center must follow the Guest Code of Conduct, guests are required to comply with all local, state, and federal laws, as well as individual amusement center policies, rules and instructions posted or otherwise listed.
Is there a dress code?
The Funplex is a family-friendly facility, only appropriate attire and swimwear will be permitted. The Funplex management reserves the right to determine the appropriateness of guests' clothing. No excessively revealing, vulgar, or offensive clothing and swimwear will be permitted, including thong and "cheeky" bathing suits, and may result in removal from the park. For your safety the following is not permitted while swimming in the waterpark or riding the waterslides: cargo pants, denim shorts or cut-offs, undergarments (sports bras unless designed to go in water, underwear, or boxers), non-coast guard approved floatation devices, shoes or socks. Aqua shoes are not permitted on waterslides.
Can I wear my swimsuit on the rides?
To ensure all guests visiting The Funplex can safely enjoy their visit, swimsuits are not allowed on the dry attractions. All park guests must wear proper attire when participating on the dry attractions including shirts, shorts/pants, and appropriate footwear, at all times.
Is smoking permitted?
The Funplex is a smoke-free environment. This policy includes all forms of e-cigarettes and other products that produce a vapor or smoke
Can I bring food?
Outside food, coolers, and grills are not allowed, except for specific food allergies or infant food in non-glass jars in a personal lunch sized bag.
Can I bring my pets?
With the exception of service dogs, all animals are prohibited at the Funplex.
Can I bring my selfie stick?
The use of “selfie sticks” is prohibited.
Can I save a space in line for my friend?
Guests are not permitted to save places in line, bypass others in line, exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return.
What items are prohibited?
The Funplex Amusement Center reserves the right to inspect all bags, boxes, backpacks or handbags. The following items are not permitted at The Funplex:
Glass bottles or Containers
Knives or Chains
Firearms and Ammunition
Fireworks and Explosives
Chemical weapon, including mace and pepper spray
Magic Markers, Spray Paint, and Aerosol cans
Selfie Sticks, Monopods, and similar devices
Lawn chairs and folding chairs
Unmanned aerial vehicles (drones)
No tubes or any flotation items
Mermaid Tails in the pool
Safety is our #1 concern and a shared responsibility. All guests are welcome to enjoy the Funplex Amusement Center for all it has to offer. Our Team will work hard to ensure that all guests do their part in making this a fun and memorable experience.
Waterpark FAQs
Membership FAQs
Pass benefits subject to change without notice. Pricing shown is available online only. Passholder benefits may vary by park. Contact the park you are planning to visit for any questions regarding applicable benefits. Please email: membershipsEH@thefunplex.com, if you have any questions about Memberships.
